DWBouncers:Troubleshooting
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🛠️ DWBouncers: Troubleshooting
If you are having issues connecting to your ZNC, logging in, or maintaining a stable connection, this page provides solutions to the most common problems. These steps apply to both Free ZNC and Support ZNC users.
❗ Common Connection Issues
1. “Connection Refused”
This usually means:
- You are using the wrong host or port
- SSL is not enabled
- ZNC is temporarily restarting
- Your account was removed after 12+ days of inactivity
Fix:
- Verify the server address:
bouncers.darkworld.network - Use SSL port: 1337 or 31337(SSL)
- Make sure your ZNC account is still active
- Try reconnecting after 1–2 minutes
2. “Invalid Password” or Login Failure
ZNC passwords are not the same as NickServ passwords.
Fix:
- Ensure you are using the correct format:
username/network:password
- If unsure, reset your password via WebAdmin:
http://bouncers.darkworld.network:1337
- Make sure caps lock and spaces are not accidentally added
3. WebAdmin Not Loading
If the page does not load:
Fix:
- Use HTTPS for WebAdmin:
https://bouncers.darkworld.network:1337
- Try a different browser
- Check if any browser extension is blocking the page
- Ensure your ZNC account is still active
🔐 NickServ & Authentication Issues
4. NickServ Not Identifying Automatically
If your nickname does not identify when reconnecting:
Fix:
- Add your password to ZNC → Network Settings → *NickServ*
- Enable SASL (if your client supports it)
- Ensure your NickServ password was entered correctly
5. “You are not identified” Errors
Some channels require NickServ authentication before joining.
Fix:
- Enable SASL in your IRC client
- Verify your NickServ password
- Check that ZNC isn't sending the wrong login timing
📡 Stability & Disconnection Problems
6. Frequent Disconnects
This can happen due to:
- Wrong port
- Missing SSL
- Network instability on your end
- Idle for too long
Fix:
- Use SSL port **+1337 or 31337**
- Check your local Wi-Fi or mobile network stability
- Ensure your client pings at regular intervals
- Avoid remaining disconnected from IRC for more than 12 days
(Inactive accounts are removed)
7. Duplicate Connections
If you see: > Already connected from another location
Fix:
- Disconnect the old device
- Check WebAdmin → “Disconnect Sessions”
- Restart your IRC client fully
⚙️ Module Problems
8. Missing Buffers (No Backlog)
If your join/leave/playback history is empty:
Fix:
- Ensure the module buffextras is enabled
- Ensure keepnick and autoattach are enabled for stability
- Increase your buffer size in ZNC WebAdmin
9. Module Not Working
Fix:
- Disable and re-enable the module
- Save settings
- Reconnect to ZNC
- If on Free ZNC, remember that some modules are Support-only
🔑 Account & Policy Issues
10. “Account Removed”
Accounts are deleted if:
- Idle for 12+ days
- Multiple ZNC accounts were created
- Abuse or malicious activity was detected
Fix:
- Request a new account in
#DWBouncers - Stay connected to **irc.darkworld.network** to avoid inactivity flags
11. Can’t Change Real Name
ZNC realname is locked for all users.
Fix:
- You cannot change it — this is by policy.
- See Terms: https://bouncers.darkworld.network/terms/
🆘 Still Need Help?
If your issue does not appear here, ask a staff member in:
#DWBouncers (on irc.darkworld.network)
Provide:
- Your ZNC username
- The exact error message
- Your IRC client (LimeChat, Textual, IRCCloud, etc.)
See also:
DWBouncers • DWBouncers/DWFree_ZNC • DWBouncers/DWSupport_ZNC • DWBouncers/Clients • DWBouncers:ZNC Webadmin
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📅 Last Updated: 2025-11-18 • Content licensed under CC-BY-SA 4.0 unless otherwise noted.