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DarkWorld IRC Staff Training
Final Practical Assessment
{| class="wikitable" style="width:100%;" |- ! Program | DarkWorld IRC Staff Training Program |- ! Asses..."

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Created page with "{{DISPLAYTITLE:DarkWorld IRC Staff Final Practical Assessment}} <div style="background:#151515; border-left:5px solid #8b5cf6; color:#eeeeee; padding:16px; margin-bottom:20px;"> <span style="font-size:170%; font-weight:bold;">DarkWorld IRC Staff Training</span><br> <span style="font-size:125%;">Final Practical Assessment</span> </div> {| class="wikitable" style="width:100%;" |- ! Program | DarkWorld IRC Staff Training Program |- ! Asses..."

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{{DISPLAYTITLE:DarkWorld IRC Staff Final Practical Assessment}}

<div style="background:#151515; border-left:5px solid #8b5cf6; color:#eeeeee; padding:16px; margin-bottom:20px;">
<span style="font-size:170%; font-weight:bold;">DarkWorld IRC Staff Training</span><br>
<span style="font-size:125%;">Final Practical Assessment</span>
</div>

{| class="wikitable" style="width:100%;"
|-
! Program
| [[DWIRC:Staff Training Program|DarkWorld IRC Staff Training Program]]
|-
! Assessment
| Final Practical Assessment
|-
! Maximum score
| 100 points
|-
! Passing score
| 80 points
|-
! Recommended duration
| 90–150 minutes
|-
! Environment
| Approved training channels, test accounts, and simulations
|-
! Prerequisites
| Modules 1–10, Code of Conduct, and Final Written Examination
|}

= 1. Purpose =

The Final Practical Assessment determines whether a candidate can apply their training safely in realistic IRC situations.

The assessment evaluates:

* Secure IRC connection.
* Identity and account verification.
* IRC command accuracy.
* Channel modes.
* NickServ and ChanServ support.
* User communication.
* Moderation judgment.
* Incident handling.
* Evidence and documentation.
* Operator-level decision-making.
* Ethics and security.

Passing the written examination is not sufficient if the candidate cannot perform safely in practical situations.

= 2. Safety Rules =

All exercises must use:

* An approved training channel.
* Trainer-controlled test accounts.
* Simulated evidence.
* Written command proposals.
* A non-production environment where available.

Candidates must not:

* Test commands against real users.
* Apply production network bans.
* Use production operator credentials.
* Request or enter another user’s password.
* Change real channel ownership.
* Modify production IRCd or Services configuration.
* Use OperOverride in production.
* Open simulated malicious links.
* Share restricted assessment information.
* Continue an action after the examiner says to stop.

<div style="background:#fdecec; border-left:4px solid #dc2626; padding:12px; margin:15px 0;">
'''Safety gate:''' A candidate who performs an unauthorized high-risk production action may be stopped and failed immediately.
</div>

= 3. Assessment Structure =

{| class="wikitable" style="width:100%;"
! Station
! Assessment area
! Points
|-
| 1
| Secure connection and identity
| 10
|-
| 2
| IRC commands and information
| 10
|-
| 3
| Channel modes and access
| 15
|-
| 4
| NickServ and ChanServ support
| 15
|-
| 5
| User support and communication
| 10
|-
| 6
| Moderation
| 15
|-
| 7
| Incident response
| 15
|-
| 8
| Operator judgment, ethics, and security
| 10
|-
! colspan="2" | Total
! 100
|}

= 4. Mandatory Competencies =

Regardless of total score, the candidate must demonstrate all of the following:

<pre>
[ ] Does not request or expose passwords
[ ] Uses verified TLS
[ ] Understands project boundaries
[ ] Can reverse training mode changes
[ ] Avoids dangerously broad bans
[ ] Escalates serious incidents
[ ] Protects confidential evidence
[ ] Discloses conflicts of interest
[ ] Reports mistakes honestly
[ ] Does not use production operator access
</pre>

Failure of a mandatory competency may result in failure even when the numerical score reaches 80.

= 5. Candidate Information =

<pre>
Registered account:
Current nickname:
Candidate reference:
Assessment version:
Assessment date:
Start time:
End time:
Timezone:
Primary examiner:
Secondary examiner:
Training channel:
Test identities:
</pre>

= Station 1 — Secure Connection and Identity =

'''Maximum: 10 points'''

== Candidate Tasks ==

The candidate must configure or demonstrate an IRC connection using:

<pre>
Server: irc.darkworld.network
Port: 6697
TLS: Enabled
Certificate verification: Enabled
SASL: Enabled where available
</pre>

The candidate must then:

# Connect successfully.
# Identify the current nickname.
# Identify the ident.
# Identify the displayed hostname.
# Identify the registered Services account.
# Demonstrate WHOIS on their own training identity.
# Explain how the four identity elements differ.
# Explain what should happen if a certificate warning appears.
# Confirm that no credentials appear in public output.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Correct server, port, and TLS
| 2
|-
| Certificate verification retained
| 1
|-
| SASL configured or correctly explained
| 2
|-
| Identity elements correctly identified
| 2
|-
| WHOIS used and interpreted safely
| 2
|-
| No credential exposure
| 1
|}

== Critical Errors ==

* Disabling certificate verification without authorization.
* Posting a password.
* Claiming that WHOIS proves legal identity.
* Connecting to an unapproved server for the exercise.

= Station 2 — IRC Commands and Information =

'''Maximum: 10 points'''

== Candidate Tasks ==

Using an approved training channel, demonstrate:

<pre>
/JOIN #ApprovedTrainingChannel
/NAMES #ApprovedTrainingChannel
/TOPIC #ApprovedTrainingChannel
/WHO #ApprovedTrainingChannel
/WHOIS TestNickname
/MODE #ApprovedTrainingChannel
/MODE YourNickname
/PART #ApprovedTrainingChannel Assessment exercise
</pre>

The examiner may ask the candidate to explain:

* The purpose of each command.
* Which commands change state.
* Which commands require authorization.
* What information must remain confidential.
* How a netsplit differs from a normal quit.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Correct command targets
| 2
|-
| Correct interpretation of results
| 2
|-
| Understands state-changing commands
| 2
|-
| Protects restricted information
| 2
|-
| Correctly explains quits and netsplits
| 2
|}

= Station 3 — Channel Modes and Access =

'''Maximum: 15 points'''

== Candidate Tasks ==

With examiner authorization, the candidate must:

# View current channel modes.
# Record the original mode state.
# Set moderated mode.
# Demonstrate the effect on an unvoiced test user.
# Grant voice to the test user.
# Remove voice.
# Remove moderated mode.
# Apply a trainer-provided temporary ban.
# View the ban list.
# Remove the exact ban.
# Verify that the original channel state is restored.
# Explain `+b`, `+e`, and `+I`.
# Explain the differences between `+v`, `+h`, `+o`, `+a`, and `+q`.

Example training commands may include:

<pre>
/MODE #ApprovedTrainingChannel +m
/MODE #ApprovedTrainingChannel +v TestUser
/MODE #ApprovedTrainingChannel -v TestUser
/MODE #ApprovedTrainingChannel -m
/MODE #ApprovedTrainingChannel +b TrainerProvidedMask
/MODE #ApprovedTrainingChannel +b
/MODE #ApprovedTrainingChannel -b TrainerProvidedMask
</pre>

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Records original state
| 2
|-
| Applies modes accurately
| 3
|-
| Uses parameters correctly
| 2
|-
| Understands access hierarchy
| 2
|-
| Explains ban and exception lists
| 2
|-
| Verifies every change
| 2
|-
| Restores original state
| 2
|}

== Critical Errors ==

* Applying a broad `*!*@*` ban.
* Targeting a real user without permission.
* Failing to remove training restrictions.
* Using override commands.
* Changing founder or persistent access without authorization.

= Station 4 — NickServ and ChanServ Support =

'''Maximum: 15 points'''

== Candidate Tasks ==

The candidate must safely assist simulated users with:

=== Case A: NickServ Authentication ===

A user can connect but cannot authenticate.

The candidate should:

* Ask for the exact error.
* Confirm the registered account name.
* Confirm email registration where relevant.
* Confirm TLS.
* Check SASL configuration.
* Use official NickServ help.
* Avoid asking for the password.
* Escalate if normal recovery fails.

=== Case B: Nickname Already in Use ===

The user’s normal nickname is connected elsewhere.

The candidate should:

* Ask the user to connect with a temporary nickname.
* Confirm account authentication.
* Check whether a bouncer or other client is connected.
* Locate the supported recovery help.
* Avoid forcibly disconnecting the nickname without verification.

=== Case C: Missing Channel Operator Status ===

A user says ChanServ did not give them `+o`.

The candidate should distinguish:

* Current nickname.
* Registered account.
* Live `+o`.
* Persistent ChanServ access.
* Channel settings.
* Possible Services failure.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Uses current Services help
| 2
|-
| Protects passwords
| 3
|-
| Correct NickServ troubleshooting
| 3
|-
| Safe nickname-recovery guidance
| 2
|-
| Distinguishes live mode from access
| 3
|-
| Escalates ownership or administrative issues
| 2
|}

== Critical Errors ==

* Asking for a password.
* Asking for an email-confirmation code.
* Identifying to the user’s account.
* Changing a channel founder.
* Dropping a channel.
* Using OperServ without authorization.

= Station 5 — User Support and Communication =

'''Maximum: 10 points'''

== Simulation ==

The examiner acts as a frustrated new user who says:

<blockquote>
“I cannot connect, NickServ does not work, and nobody is helping me.”
</blockquote>

The candidate must:

# Acknowledge the user.
# Clarify whether the problem occurs before or after connection.
# Ask for the client and exact error.
# Confirm the server, port, and TLS.
# Avoid blaming the user.
# Provide one step at a time.
# Explain expected results.
# Recognize a possible wider problem if other reports appear.
# Summarize or escalate the case.
# Close professionally.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Professional acknowledgement
| 1
|-
| Identifies the actual problem
| 2
|-
| Asks useful questions
| 2
|-
| Provides clear steps
| 2
|-
| Protects privacy and credentials
| 1
|-
| De-escalates frustration
| 1
|-
| Confirms outcome or escalates
| 1
|}

= Station 6 — Moderation =

'''Maximum: 15 points'''

== Simulation A: Repeated Flooding ==

A test user repeatedly floods the training channel after a warning.

The candidate must:

* Issue a clear formal warning.
* Preserve the relevant context.
* Select a proportionate response.
* Set a precise trainer-approved ban if required.
* Kick with a professional reason.
* Verify the restriction.
* Complete a moderation record.
* Explain when the ban should be reviewed.

== Simulation B: Shared Host ==

The disruptive test user shares a displayed host with two innocent test users.

The candidate must:

* Recognize the shared-host risk.
* Avoid banning the entire host automatically.
* Recommend a more precise restriction.
* Explain when network assistance is required.
* Protect innocent users.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Warning quality
| 2
|-
| Proportionate response
| 3
|-
| Ban-mask precision
| 3
|-
| Professional kick reason
| 2
|-
| Protects innocent users
| 2
|-
| Verifies and documents action
| 2
|-
| Defines review or expiry
| 1
|}

== Critical Errors ==

* Banning every user to stop one person.
* Using an insult as a kick reason.
* Punishing criticism rather than misconduct.
* Applying network-level commands.
* Ignoring known innocent users affected by the mask.

= Station 7 — Incident Response =

'''Maximum: 15 points'''

== Simulation ==

The examiner presents the following developing incident:

<blockquote>
Three new accounts join `#DarkWorld` and begin posting a fake NickServ login page. Similar links appear in `#Help`. One user says they entered their password. A relay begins importing the same link from an external channel. Staff have not yet assigned an incident lead.
</blockquote>

The candidate must:

# Recognize the incident and assign an initial severity.
# Identify ongoing harm.
# Recommend immediate containment.
# Avoid opening the malicious link.
# Protect the user who exposed credentials.
# Preserve messages, timestamps, accounts, channels, and relay information.
# Notify appropriate staff.
# Request or identify incident leadership.
# Prepare an internal update.
# Prepare a safe public warning.
# Identify confirmed facts and unverified reports.
# Explain recovery requirements.
# Complete an incident handover.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Incident recognition and severity
| 2
|-
| Immediate containment
| 3
|-
| Credential-compromise response
| 2
|-
| Evidence and privacy
| 2
|-
| Correct escalation
| 2
|-
| Internal and public communication
| 2
|-
| Handover and recovery
| 2
|}

== Critical Errors ==

* Opening the simulated malicious link.
* Repeating an exposed password.
* Announcing that all accounts are compromised without evidence.
* Publishing restricted evidence.
* Failing to escalate active phishing.
* Treating the relay operator as the confirmed author without investigation.

= Station 8 — Operator Judgment, Ethics, and Security =

'''Maximum: 10 points'''

== Scenario A: Network Restriction ==

An abusive connection shares a VPN endpoint with twenty legitimate users. The candidate is asked whether to recommend a permanent global host ban.

The candidate must:

* Identify the scope risk.
* Consider narrower options.
* Explain required authorization.
* Propose a proportionate duration.
* Define verification and review.
* Avoid executing the command.

== Scenario B: Conflict of Interest ==

The candidate’s friend asks them to remove a ban.

The candidate must:

* Disclose the conflict.
* Avoid making the final decision.
* Preserve the original action.
* Refer the appeal to a neutral reviewer.

== Scenario C: Credential Exposure ==

A simulated operator password is posted in a restricted channel.

The candidate must:

* Treat it as compromised.
* Avoid repeating it.
* Escalate immediately.
* Recommend credential rotation.
* Review related access.
* Document the incident.

== Scoring ==

{| class="wikitable" style="width:100%;"
! Competency
! Points
|-
| Network-ban judgment
| 3
|-
| Conflict-of-interest handling
| 2
|-
| Credential-compromise response
| 3
|-
| Accountability and documentation
| 2
|}

== Critical Errors ==

* Recommending a broad permanent ban without considering innocent users.
* Removing a friend’s ban.
* Reusing or sharing the exposed credential.
* Hiding the exposure.
* Performing a production network command.

= 6. Mandatory Documentation Tasks =

The candidate must submit:

# One support escalation summary.
# One channel-mode change record.
# One moderation report.
# One incident timeline.
# One incident handover.
# One operator-action proposal.
# One security-incident report.
# One candidate self-review.

Submissions must not contain real credentials or unnecessary private information.

= 7. Candidate Self-Review =

After completing all stations, the candidate should answer:

<pre>
1. Which station was most difficult?
2. Which action required the most caution?
3. Did I make any command or judgment error?
4. How did I correct it?
5. Did any proposed action risk innocent users?
6. What did I escalate rather than handle alone?
7. What further training do I require?
8. Am I ready for supervised trainee duties?
9. Which specialist area interests me?
10. What access do I believe is not yet appropriate for me?
</pre>

A candidate who honestly identifies a limitation should not be penalized merely for recognizing it.

= 8. Examiner Scoring Record =

<pre>
Candidate:
Assessment version:
Date:

Station 1 — Secure connection: /10
Station 2 — IRC commands: /10
Station 3 — Channel modes: /15
Station 4 — IRC Services: /15
Station 5 — User support: /10
Station 6 — Moderation: /15
Station 7 — Incident response: /15
Station 8 — Operator ethics and security: /10

TOTAL: /100

Mandatory competencies passed: Yes / No
Critical error observed: Yes / No
Automatic-failure review required: Yes / No

Strong areas:
Weak areas:
Unsafe actions:
Commands requiring correction:
Privacy or security concerns:
Recommended remediation:
Recommended trainee role:
Recommended access level:
Examiner:
Second examiner:
Final result:
</pre>

= 9. Assessment Results =

{| class="wikitable" style="width:100%;"
! Result
! Meaning
|-
| '''PASS'''
| Candidate scored at least 80 and passed every mandatory competency
|-
| '''CONDITIONAL PASS'''
| Minor, non-safety remediation required
|-
| '''REVISION REQUIRED'''
| Candidate requires additional study and another practical assessment
|-
| '''FAIL'''
| Candidate did not meet the required standard
|-
| '''DISQUALIFIED'''
| Serious safety, integrity, or unauthorized-access violation occurred
|}

A conditional pass cannot be used when the candidate fails a mandatory security or ethics competency.

= 10. Automatic-Failure Review =

Possible automatic-failure conditions include:

* Requesting or exposing a password.
* Using production operator credentials.
* Applying a production network ban.
* Running a dangerous server command.
* Using OperOverride without authorization.
* Intentionally targeting a real user.
* Deliberately falsifying evidence.
* Retaliating during the assessment.
* Sharing restricted assessment material.
* Refusing to stop an unsafe action.
* Impersonating another candidate.
* Attempting to alter the examiner’s record.

Where practical, two authorized reviewers should confirm an automatic-failure decision.

= 11. Remediation =

A candidate requiring additional training should receive:

* A written feedback summary.
* Specific modules to review.
* Required exercises.
* A minimum practice period where appropriate.
* A different assessment scenario.
* A supervised re-attempt date.

Examples:

{| class="wikitable" style="width:100%;"
! Weakness
! Recommended remediation
|-
| Unsafe ban masks
| Repeat Modules 4 and 7 with targeted-ban exercises
|-
| Poor account security
| Repeat Modules 5 and 10
|-
| Weak support communication
| Repeat Module 6 and complete roleplays
|-
| Poor incident coordination
| Repeat Module 8 and handover exercises
|-
| Excessive operator response
| Repeat Modules 7, 8, and 9
|-
| Project-boundary confusion
| Repeat Modules 1 and 10
|}

= 12. Reassessment =

A candidate may normally receive one reassessment after completing assigned remediation.

The reassessment should:

* Use different test identities.
* Use different incident details.
* Retest failed competencies.
* Retest any mandatory safety concern.
* Confirm that earlier weaknesses were corrected.
* Be recorded separately.

A third attempt should require management approval.

= 13. Recommendation for Trainee Placement =

Passing the assessment means the candidate may be considered for supervised trainee duties.

It does not create an automatic right to:

* IRC operator access.
* OperServ access.
* IRCd server access.
* Services database access.
* Policy approval access.
* Relay administrative access.
* Access to another DarkWorld project.

The examiner may recommend:

{| class="wikitable" style="width:100%;"
! Recommendation
! Suitable initial duties
|-
| Support trainee
| Help-channel assistance and documentation
|-
| Moderation trainee
| Supervised channel moderation
|-
| Policy trainee
| Policy links, case preparation, and observation
|-
| Relay compliance trainee
| Discovery records and supervised follow-up
|-
| Services support trainee
| Normal account and channel assistance
|-
| Operator candidate
| Additional supervised operator-specific training
|-
| Further training
| No live duties until remediation is complete
|}

= 14. Access Recommendation =

The examiner should recommend the minimum access required.

Example:

<pre>
Recommended role:
Recommended public channels:
Recommended staff channels:
Recommended bot permissions:
Recommended Services permissions:
Recommended operator permissions:
Explicitly excluded permissions:
Mentor:
Probation duration:
Review date:
Management approval:
</pre>

= 15. Completion Approval =

The candidate may advance only when:

<pre>
[ ] Written examination passed
[ ] Ethics threshold passed
[ ] Practical assessment passed
[ ] Mandatory competencies passed
[ ] Code of Conduct accepted
[ ] Security declaration accepted
[ ] Candidate identity verified
[ ] Mentor assigned
[ ] Role defined
[ ] Access recommendation completed
[ ] Management approval recorded
</pre>

= 16. Next Step =

Candidates who pass proceed to:

'''[[DWIRC:Staff Training/Trainee Evaluation|DarkWorld IRC Trainee Evaluation]]'''

----

'''Previous:''' [[DWIRC:Staff Training/Final Examination|Final Written Examination]]
'''Program:''' [[DWIRC:Staff Training Program|DarkWorld IRC Staff Training Program]]
'''Next:''' [[DWIRC:Staff Training/Trainee Evaluation|Trainee Evaluation]]

[[Category:DarkWorld IRC Staff Training]]
[[Category:DWIRC]]
[[Category:Staff Practical Assessments]]
[[Category:Staff Documentation]]

DWIRC:Staff Training/Practical Assessment - Revision history

Fizi: Protected "DWIRC:Staff Training/Practical Assessment" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

Fizi: Created page with "{{DISPLAYTITLE:DarkWorld IRC Staff Final Practical Assessment}} DarkWorld IRC Staff Training Final Practical Assessment {| class="wikitable" style="width:100%;" |- ! Program | DarkWorld IRC Staff Training Program |- ! Asses..."

Fizi: Created page with "{{DISPLAYTITLE:DarkWorld IRC Staff Final Practical Assessment}}
DarkWorld IRC Staff Training
Final Practical Assessment
{| class="wikitable" style="width:100%;" |- ! Program | DarkWorld IRC Staff Training Program |- ! Asses..."