Scientist: Protected "DWBouncers:Troubleshooting" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

2026-05-14T19:45:51Z

Protected "DWBouncers:Troubleshooting" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

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Scientist: Created page with "{{DWIRC_Guides}} = 🛠️ DWBouncers: Troubleshooting = If you are having issues connecting to your ZNC, logging in, or maintaining a stable connection, this page provides solutions to the most common problems. These steps apply to both '''Free ZNC''' and '''Support ZNC''' users. = ❗ Common Connection Issues = == 1. “Connection Refused” == This usually means: * You are using the wrong host or port * S..."

2026-05-14T19:45:09Z

Created page with "{{DWIRC_Guides}} = 🛠️ DWBouncers: Troubleshooting = If you are having issues connecting to your ZNC, logging in, or maintaining a stable connection, this page provides solutions to the most common problems. These steps apply to both '''Free ZNC''' and '''Support ZNC''' users. = ❗ Common Connection Issues = == 1. “Connection Refused” == This usually means: * You are using the wrong host or port * S..."

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{{DWIRC_Guides}}

= 🛠️ DWBouncers: Troubleshooting =

If you are having issues connecting to your ZNC, logging in, or maintaining a stable connection, this page provides solutions to the most common problems.
These steps apply to both '''[[DWBouncers/DWFree_ZNC|Free ZNC]]''' and '''[[DWBouncers/DWSupport_ZNC|Support ZNC]]''' users.

= ❗ Common Connection Issues =

== 1. “Connection Refused” ==
This usually means:
* You are using the wrong host or port
* SSL is not enabled
* ZNC is temporarily restarting
* Your account was removed after 12+ days of inactivity

'''Fix:'''
* Verify the server address: <code>bouncers.darkworld.network</code>
* Use SSL port: 31337
* Make sure your ZNC account is still active
* Try reconnecting after 1–2 minutes

== 2. “Invalid Password” or Login Failure ==
ZNC passwords '''are not the same''' as NickServ passwords.

'''Fix:'''
* Ensure you are using the correct format:
<code>username/network:password</code>
* If unsure, reset your password via WebAdmin:
http://bouncers.darkworld.network:31337
* Make sure caps lock and spaces are not accidentally added

== 3. WebAdmin Not Loading ==
If the page does not load:

'''Fix:'''
* Use HTTPS for WebAdmin:
https://bouncers.darkworld.network:1337
* Try a different browser
* Check if any browser extension is blocking the page
* Ensure your ZNC account is still active

= 🔐 NickServ & Authentication Issues =

== 4. NickServ Not Identifying Automatically ==
If your nickname does not identify when reconnecting:

'''Fix:'''
* Add your password to ZNC → Network Settings → NickServ
* Enable SASL (if your client supports it)
* Ensure your NickServ password was entered correctly

== 5. “You are not identified” Errors ==
Some channels require NickServ authentication before joining.

'''Fix:'''
* Enable SASL in your IRC client
* Verify your NickServ password
* Check that ZNC isn't sending the wrong login timing

= 📡 Stability & Disconnection Problems =

== 6. Frequent Disconnects ==
This can happen due to:
* Wrong port
* Missing SSL
* Network instability on your end
* Idle for too long

'''Fix:'''
* Use SSL port **+1337 or 31337**
* Check your local Wi-Fi or mobile network stability
* Ensure your client pings at regular intervals
* Avoid remaining disconnected from IRC for more than '''12 days'''
(Inactive accounts are removed)

== 7. Duplicate Connections ==
If you see:
> Already connected from another location

'''Fix:'''
* Disconnect the old device
* Check WebAdmin → “Disconnect Sessions”
* Restart your IRC client fully

= ⚙️ Module Problems =

== 8. Missing Buffers (No Backlog) ==
If your join/leave/playback history is empty:

'''Fix:'''
* Ensure the module '''buffextras''' is enabled
* Ensure '''keepnick''' and '''autoattach''' are enabled for stability
* Increase your buffer size in ZNC WebAdmin

== 9. Module Not Working ==

'''Fix:'''
* Disable and re-enable the module
* Save settings
* Reconnect to ZNC
* If on Free ZNC, remember that some modules are Support-only

= 🔑 Account & Policy Issues =

== 10. “Account Removed” ==
Accounts are deleted if:
* Idle for '''12+ days'''
* Multiple ZNC accounts were created
* Abuse or malicious activity was detected

'''Fix:'''
* Request a new account in <code>#DWBouncers</code>
* Stay connected to '''irc.darkworld.network''' to avoid inactivity flags

== 11. Can’t Change Real Name ==
ZNC realname is locked for all users.

'''Fix:'''
* You cannot change it — this is by policy.
* See Terms: https://bouncers.darkworld.network/terms/

= 🆘 Still Need Help? =
If your issue does not appear here, ask a staff member in:

<code>#DWBouncers</code> on irc.darkworld.network

Provide:
* Your ZNC username
* The exact error message
* Your IRC client (LimeChat, Textual, IRCCloud, etc.)

'''See also:'''
[[DWBouncers]] • [[DWBouncers/DWFree_ZNC]] • [[DWBouncers/DWSupport_ZNC]] • [[DWBouncers/Clients]] • [[DWBouncers:ZNC Webadmin]]

{{DWFooter}}

DWBouncers:Troubleshooting - Revision history

Scientist: Protected "DWBouncers:Troubleshooting" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))